Comfort Inn & Suites Balch Springs - SE Dallas

Location was easy to find, immediately you smelt that the facility was clean and sanitized. Minimal holiday decorations, but still there was decorations

It’s a new building very modern. It was clean, for the most part. I clean for a living, I noticed little things here and there.. they need to do a better job vacuuming, wiping down counters, getting into the corners. the container to get ice had oil on it. Looked like they were in a hurry to clean the room. The staff was super friendly, amazing customer service. The breakfast was simple, but good.

I wasn't originally booked at this hotel. But this hotel saved me at my time of desperate need. And it was vlose to midnight. I had glew into DFW and booked a rental. Drove to another hotel elsewhere and upon arrival the hotel was a negative 0. The smell was awful,the feel creepy,the look unclean the staff. I literally was in tears. I wasn't there 10 minutes got a full refund. Called this hotel and was glad I did. 110% improvement. The staff was helpful courtesy at midnight mind you. Booked just the one night out of past experience fear. Next day booked the rest of my 4 days here. Excellent experience. Thank you

The staff was very good and friendly... The property is well maintained...

Rooms clean